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Appelants have 24/7 access to their citation records. Before entering an appeal, the customer will see a full citation record including: vehicle, violation, linked permit holder information, photos, and notes - all of which helps the customer to decide whether to appeal or not.
With Sling Parking, adjudication has never been easier. Adminstrators can now resolve appeals swiftly and intelligently. No longer do administrators have to launch a multi-database search for critical information, nor do they have to spend their time reading an appelant's handwriting.
Appeal records are linked to citations within Sling Parking's user-friendly interface, which displays all relevant citation details side-by-side with the appeal record.
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Integrated action buttons let the reviewing authority accept or reject the appeal, adjust the penalty amount, annotate the appeal record, and communicate with the appelant without leaving the appeal screen.
Once a decision or an adjustment of the appeal record has been made, Sling Parking automatically notifies the appelant of the outcome. Notification can be delivered in any combination of the following ways: e-mail, secure account messaging, USPS, or text messaging.
No longer does your office have to deal with angry, difficult customers. Empower your staff to spend their time on more important things. Let Sling Parking do the work for you.
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